I'm planning to come back and post a more detailed account of what I submitted and how it went, but I just wanted to share that my 94 year old grandmother received a letter from the VA today telling her that she got the pension! What a relief! This site and all of the helpful posts were instrumental in my getting it done. I submitted the application in mid March (received March 21) and the letter we received was dated August 18, so about 5 months. I know that's not bad, though it felt like torture to wait. And when I went to her online banking account, 4 months worth of accrued benefits had been deposited a few days ago for April through July. I definitely want to pay it forward by sharing more details soon, but for now a big THANK YOU for all of your help and support! This will make a big difference in my grandmother's life, and lifts a huge weight off of our shoulders.