Status of Your Claim UNDER REVIEW Submitted: 03/24/2016 (Freedom of Information Act / Privacy Act Request) Estimated Completion: 06/16/2018 - 06/08/2019 I sent a letter to the VA when I had not received my dad's decision letter twenty days after the website said it had been mailed. (I received the letter a week later in the mail.) So, today the VA updates the eBenefits site saying they received my letter (one month later) and they will get back to me, maybe, in 2018. Fortunately, I don't need the information I requested anymore. But things like this just make me want to say "if you can't do your job any better than this then why don't you just fold up shop?".