My POA Form 21-22a for my mother (a surviving spouse) has been returned twice with the same cover letter stating "we are unable to process your POA. Please return form 21-22a after choosing a POA from the complete listing of POA's that are recognized, this has been provided. We are sorry for any inconvenience this may have caused you." Attached the the letter is 12 pages of organizations and attorneys to choose from. My question is: as the daughter of a surviving spouse, I have checked in box 7B: Representative providing representation under section 14.630. Why won't they acknowledge this? I am in Texas and filing through a regional office in Waco, TX. After the first return, I sent the POA and a letter back to them with copies of 14.360 stating "any person may be authorized......." Am I just dealing with someone in the VA that is not familiar with this....should I give up and randomly choose someone from their list?? What do they want? I'm almost at my wit's end and this is only three months into my process. We were sent a letter 10 days after filing stating my mother was approved for benefits but because of her dementia, must have a POA and fiduciary appointed. HELP!!