I mailed my father's forms for A&A 6 weeks ago. Yesterday while I was away from home, the VA called. The first call asked to speak to my father, so my husband said that my father was in assisted living. He also told the caller that I handled most "things" for my dad. (I sent Form 21-0845 with his packet.) The caller said that he had to speak to my dad. Within an hour, there was another call asking to speak to me. I was still not at home. The VA representative told my husband that he is only required to make contact twice, but he would call back in about an hour. The VA rep said that he did not have a number where I could return his call. I returned home and waited for 3 hours, but there was not another call. I'm confused and concerned. The only written correspondence we've received is notice that the VA received Dad's application for benefits. Can someone please explain what kind of information the VA would request over the phone, or why they would want to speak to Dad? I'm frustrated because any other day this past week I would have been home during the time frame of the call. Thank you for any information you can provide.