I sent in the Intent to File, and it was received Feb 19, 2016. My understanding was that it would make the application effective date March 1, 2016. He was in an ALF since February. When the approval letter was received in June, it said the first payment would be in April, 2016. They did send retroactive money for two months on June 15, 2016. I do not expect to get June's money until July 1st according to the explanation of how it is done. i.e. the check comes after the month is over. My question is should the veteran have received March, April and May as retroactive. Then get June in July. I tried to send an inquiry through the iris.va.gov website for questions, but could not submit the question because it kept asking for a 'dependent zip code'. No where on the site was there a place to enter that zip code. There is no place to get help when the website fails or to get support for the problem. Maybe someone else is having the same problems and can give me some advice.