Dear Folks, Excellent info on the forum--it has helped me greatly preparing to file for my 89-yr.- old mom(surviving spouse). My problem, after filing unofficial claim to start clock and using the time to gather hard-to-get documents, I can't seem to make an appt. with or get a call back from my local VSO. It is ticking down to about 2 weeks. (Right, I know...) The lack of follow-up is making me nervous. I have called, left voice messages, and left messages with a new volunteer. (The last actual phone answerer seems to have disappeared.) On the occasions the phone is answered, no one who can help me is in. I know that they are doing outreach and a homeless vet project, but have I been abandoned? I really need to get this squared away for my mom since she is in an ALF and we are running out of funds and I am having to pay her bills, etc., out of pocket. Should I just forge ahead and do it myself? I was advised to use the VSO but how does that help if you cannot get in to see someone? Any ideas? I will do it myself and call my senator if no one calls me back again. The last time I was scheduled in was July and I had to try to reschedule. Now it is Sept. Thanks, Lizzie P.S. Thanks for all you do, Debbie.