This is a great example of what is wrong with the VA System

Discussion in 'Share Your Personal Experience' started by casagrayson, Apr 22, 2016.

  1. casagrayson

    casagrayson Newbie

    Status of Your Claim

    UNDER REVIEW
    Submitted: 03/24/2016 (Freedom of Information Act / Privacy Act Request)
    Estimated Completion: 06/16/2018 - 06/08/2019

    I sent a letter to the VA when I had not received my dad's decision letter twenty days after the website said it had been mailed. (I received the letter a week later in the mail.) So, today the VA updates the eBenefits site saying they received my letter (one month later) and they will get back to me, maybe, in 2018.

    Fortunately, I don't need the information I requested anymore. But things like this just make me want to say "if you can't do your job any better than this then why don't you just fold up shop?".
     
  2. Kaylin

    Kaylin Hero Member Staff Member

    casagrayson,

    Wow, that's a surprising amount of wait time even to me. That's the longest I've ever seen. I can understand your frustration, though. Trust me, many agree with you!
     

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