I would like to thank everyone on this forum. I was able to get the full A&A award for my mother due to the tips, comments, and advice from all of you. I first heard of the benefit from Mom's elder care atty, but at time Mom was still in Independent Living, She moved to Assisted Living in May 2013. I started the process immediately. The week she moved in, one of the infamous A&A seminars was conducted by a financial advisor, hosted by the facility. I met with him the following week. All he wanted to do was sell Mom's house, and then refer me to an atty to set up a house trust. Thanks to this board, I learned that could have negative consequences. Following is the rest of the timeline (all dates are 2013): June 13 Dr. completed 21-2680 July 31 Appt. with the VSO at City Hall. Discovered (thanks to this board) he did 21-22, had several misspellings on 21-534. I decided to go back to completing the app. myself. (At this point I was held up a few weeks waiting for Mom's eye dr. to return letter verifying vision, and getting a certified copy of Dad's discharge papers.) Sept 13 Submitted packet (certified mail) Oct 16 Received first response dated Oct 9. There were only 2 pages of additional evidence the VA wanted (redundant info from her dr. and the living facility). Oct 30 Submitted additional evidence (some papers were the same I originally sent-this time I highlighted) Nov 25 Received form letter dated Nov 18, "We are still processing..." Dec 23 (or 24) What a Christmas gift! Received award letter (dated Dec 18) and incompetency proposal. Dec 31 Award of $1,130 directly deposited into Mom's account Jan 6 (2014) Mailed Incompetency Notice Response with Statement of Claim (certified mail) I spent hours researching these forums. Once again, I cannot thank everyone enough!