My mother moved into assisted living last year and while my sister was there, she heard someone in the office talking about A&A benefit for widows. She made an initial appointment with the gentleman, who apparently is also a financial consultant. He was very helpful about how to answer questions for regarding Mom's need for assistance. He said he was helping families as a public service, no charge, etc. I told my sister I was uncomfortable just giving this guy all of Mom's personal info...couldn't we get the paperwork etc. I didn't think we should just give him copies, etc. She emailed him and we have both left phone calls for him and his partner...who has "licensed agent" on the buisness card he has prepared for promoting his services. They have not returned our calls. In the meantime, I met a person from the Veteran's Administration who is being very helpful...he works in a government office, etc. In our correspondence we were just asking the 2 volunteers to point us to the rest of the paperwork. I'm curious...if you aren't taking your paperwork to an established elder attorney law office, are there some precautions we need to take if we use some other person? One Veteran is under the impression the "licensed agent" is "with the Navy." I did hear one law office rep say they would file all paperwork and follow up for $800.